1. Agreement to these terms

These Conditions of Use are a legal agreement between you and Papsoo, LLC, including its related brands, websites, services, affiliates, vendors, marketplace features, seller programs, and business operations where applicable (“Papsoo,” “we,” “us,” or “our”).

By visiting Papsoo.com, creating an account, placing an order, using Papsoo services, contacting support, using delivery tracking, purchasing phone top-ups or digital services, applying to sell, listing products, or otherwise interacting with Papsoo, you agree to these Conditions of Use and all policies referenced in them.

2. Related policies

These Conditions of Use include and incorporate other Papsoo policies, including any policies posted or linked on Papsoo.com.

• Privacy Policy
• Shipping Policy
• Return Policy
• Track Order guidance and delivery tracking instructions
• Seller, vendor, affiliate, promotional, marketplace, payment, and product-specific rules where applicable

If there is a conflict between these Conditions of Use and a more specific Papsoo policy, the more specific policy may apply to that service, product, transaction, or program.

3. Eligibility and account responsibility

You must be able to form a legally binding agreement to use Papsoo. If you are under the age of majority in your location, you may use Papsoo only with the involvement and supervision of a parent or legal guardian.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to update it when necessary.

• Do not share your password with unauthorized users.
• Do not create accounts using false, misleading, or unauthorized information.
• Do not use another person’s account without permission.
• Notify Papsoo if you believe your account has been accessed without authorization.

4. License and permitted use

Papsoo grants you a limited, revocable, non-exclusive, non-transferable license to access and use Papsoo for lawful personal, household, business, seller, or commercial purposes that are expressly allowed by Papsoo.

You may not:

• Copy, scrape, crawl, harvest, extract, or reproduce Papsoo content, prices, product data, images, code, or listings without permission.
• Use bots, scripts, crawlers, automated tools, or similar technology to access Papsoo without authorization.
• Interfere with Papsoo’s security, checkout, payment systems, website functionality, accounts, or services.
• Use Papsoo for fraud, illegal activity, abusive activity, spam, scams, false orders, unauthorized chargebacks, or policy violations.
• Misuse Papsoo trademarks, logos, branding, product pages, content, meta tags, or design without written permission.
• Reverse engineer, bypass, disable, overload, or attempt to gain unauthorized access to Papsoo systems.

5. Marketplace role and third-party sellers

Papsoo may operate as a retailer, marketplace, service provider, technology platform, seller facilitator, digital service provider, or a combination of these depending on the product, service, seller, fulfillment method, and transaction.

Some products or services may be sold, supplied, shipped, delivered, fulfilled, listed, or supported by third-party sellers, suppliers, vendors, delivery providers, service providers, affiliates, or partners. Papsoo may help facilitate the transaction, but third parties may remain responsible for their listings, product information, fulfillment, product safety, warranties, compliance, and customer obligations where applicable.

6. Product information, pricing, and availability

Papsoo works to provide accurate product information, pricing, images, descriptions, availability, delivery estimates, promotions, and checkout information. However, errors may occur.

Papsoo does not guarantee that product descriptions, images, prices, availability, shipping estimates, promotions, or other content will always be accurate, complete, current, or error-free. Product colors, sizes, packaging, and appearance may vary from images shown online.

Papsoo may correct errors, update listings, change prices, limit quantities, cancel orders, refuse service, or modify availability at any time, including after an order is placed, where permitted by law.

7. Orders, acceptance, and cancellations

Your placement of an order does not automatically mean that Papsoo has accepted the order. Papsoo may confirm receipt of your order, but order acceptance occurs when Papsoo processes, fulfills, ships, delivers, or otherwise confirms the order.

Papsoo may cancel, reject, delay, limit, or refuse an order for reasons including product unavailability, pricing or listing errors, suspected fraud, payment issues, shipping restrictions, address problems, supplier issues, legal restrictions, policy violations, excessive returns, or marketplace risk.

If Papsoo cancels an order after payment is captured, Papsoo will generally issue a refund for the canceled portion of the order, subject to payment processor timelines and applicable policy.

8. Payments, taxes, and fees

You agree to provide accurate payment, billing, and contact information. Payments may be processed by third-party payment providers, checkout platforms, banks, card networks, mobile wallets, or payment gateways.

Prices, taxes, shipping fees, service fees, delivery fees, handling fees, duties, import fees, currency conversion, and other charges may apply depending on the product, service, location, checkout method, and applicable law.

Papsoo may collect and remit taxes where required. You are responsible for any taxes, duties, customs fees, or other charges that are not collected at checkout but are required by your location or delivery destination.

9. Shipping, delivery, and tracking

Shipping and delivery times are estimates only unless clearly stated otherwise. Delivery may depend on product availability, seller or supplier processing, fulfillment method, carrier performance, delivery partner availability, customs, weather, address accuracy, local restrictions, and other factors outside Papsoo’s control.

Some orders may ship separately or arrive in multiple packages. When tracking is available, Papsoo may provide tracking by email, text message, account notification, delivery update, or through the Track Order page.

You are responsible for providing a complete and accurate shipping address. Papsoo is not responsible for delays, failed deliveries, lost packages, additional fees, or returned shipments caused by incorrect or incomplete customer-provided information.

10. Returns, refunds, and exchanges

Returns, refunds, and exchanges are governed by Papsoo’s Return Policy and any product-specific terms shown at checkout, on the product page, or communicated by Papsoo Support.

Papsoo may deny, limit, delay, or adjust returns, refunds, or exchanges when items are used, damaged, missing parts, outside the return window, final sale, digital, non-returnable, suspected of fraud, connected to policy misuse, or otherwise not eligible.

Refund timing may depend on Papsoo review, payment processor timelines, bank processing, card issuer rules, and applicable law.

11. Phone top-ups and digital services

Papsoo may offer phone top-ups, recharge products, digital services, codes, electronic delivery, or other non-physical products. These services may be processed quickly and may be non-refundable or non-reversible once submitted, processed, delivered, or completed.

You are responsible for entering accurate recipient information, phone numbers, carrier details, country, amount, and service details. Papsoo is not responsible for failed, delayed, incorrect, or non-reversible top-ups or digital services caused by incorrect customer-provided information.

12. Sellers, vendors, affiliates, and partners

Sellers, vendors, affiliates, and partners using Papsoo must comply with these Conditions of Use, all seller or partner agreements, product policies, listing rules, intellectual property rules, payment rules, fulfillment requirements, tax obligations, consumer protection laws, and applicable laws.

Sellers and vendors are responsible for:

• Providing accurate product listings, images, prices, inventory, conditions, and descriptions.
• Fulfilling orders on time and complying with shipping, return, refund, and customer service obligations.
• Ensuring products are lawful, safe, authentic, non-counterfeit, non-infringing, and not prohibited.
• Maintaining required licenses, permits, tax records, product compliance records, and business information.
• Responding to customer, Papsoo, legal, regulatory, or safety concerns.

Papsoo may suspend seller activity, remove products, withhold payouts, restrict funds, request documentation, cancel listings, or terminate seller access when needed to manage risk, enforce policies, resolve disputes, protect customers, or comply with law.

13. Prohibited products and activities

You may not use Papsoo to buy, sell, list, promote, ship, or facilitate products or services that are illegal, unsafe, counterfeit, stolen, infringing, misleading, restricted, recalled, harmful, or prohibited by Papsoo policy.

Prohibited activity includes, but is not limited to:

• Fraud, scams, money laundering, false orders, account abuse, chargeback abuse, or payment misuse.
• Counterfeit goods, stolen goods, intellectual property infringement, or unauthorized branded products.
• Products that violate safety, consumer protection, import/export, customs, tax, or regulatory requirements.
• Misleading listings, fake reviews, manipulated ratings, deceptive pricing, false availability, or inaccurate claims.
• Harassment, threats, hate, abuse, spam, malware, phishing, or unauthorized system access.

14. User content, reviews, and communications

Papsoo may allow customers, sellers, users, or partners to submit reviews, messages, images, comments, questions, feedback, product content, support attachments, or other content.

By submitting content to Papsoo, you grant Papsoo a worldwide, royalty-free, transferable, sublicensable license to use, host, store, reproduce, edit, publish, translate, display, distribute, promote, and create derivative works from that content in connection with Papsoo’s business, marketing, marketplace, customer service, and services.

You are responsible for content you submit. You may not submit content that is unlawful, false, misleading, defamatory, obscene, infringing, abusive, discriminatory, threatening, private without permission, or otherwise violates these terms.

Papsoo may monitor, remove, edit, reject, or restrict content at our discretion, but we are not required to review all content before it appears.

15. Intellectual property

Papsoo names, logos, designs, page layouts, graphics, software, content, product organization, marketplace structure, branding, images, text, icons, and other materials are owned by Papsoo or its licensors and are protected by intellectual property laws.

You may not use Papsoo’s trademarks, logos, brand elements, content, or website materials without written permission, except as allowed by law or expressly permitted by Papsoo.

If you believe content on Papsoo infringes your intellectual property rights, contact Papsoo Support with enough information for us to review your claim.

16. Third-party links, tools, and services

Papsoo may link to or integrate with third-party websites, seller platforms, delivery tracking tools, payment processors, social media platforms, advertising tools, analytics providers, phone top-up providers, apps, or partner services.

Third-party services are controlled by their own providers and may have separate terms, privacy policies, fees, restrictions, and practices. Papsoo is not responsible for third-party websites, content, security, availability, accuracy, products, services, or policies unless required by law.

17. Enforcement and account termination

Papsoo may investigate activity, verify information, request documentation, restrict access, suspend accounts, cancel orders, remove listings, withhold seller funds, refuse service, terminate access, or take other action if we believe there is risk, fraud, policy violation, unlawful activity, customer harm, marketplace abuse, or security concern.

Papsoo’s failure to enforce any part of these terms immediately does not waive our right to enforce it later.

18. Disclaimer of warranties

To the fullest extent permitted by law, Papsoo and Papsoo services are provided on an “as is” and “as available” basis. Papsoo does not guarantee that the website, marketplace, checkout, products, services, sellers, delivery, tracking, digital services, content, or customer tools will be uninterrupted, error-free, secure, accurate, complete, or available at all times.

Papsoo disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and quiet enjoyment, to the fullest extent permitted by law.

19. Limitation of liability

To the fullest extent permitted by law, Papsoo, its owners, officers, employees, contractors, affiliates, partners, suppliers, sellers, vendors, service providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, or other intangible losses.

To the fullest extent permitted by law, Papsoo’s total liability for any claim related to Papsoo, an order, product, service, seller, transaction, delivery, account, or these terms will not exceed the amount you paid to Papsoo for the specific product or service giving rise to the claim, or one hundred dollars ($100), whichever is greater.

20. Indemnification

You agree to defend, indemnify, and hold harmless Papsoo, its owners, officers, employees, contractors, affiliates, partners, suppliers, sellers, vendors, service providers, and agents from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your use of Papsoo, your violation of these terms, your violation of law, your content, your products or listings, your seller activity, your misuse of Papsoo, or your infringement of another person’s rights.

21. Dispute resolution, arbitration, and class action waiver

To the fullest extent permitted by law, you and Papsoo agree to first try to resolve disputes informally by contacting Papsoo Support. If a dispute cannot be resolved informally, either party may be required to resolve the dispute through binding arbitration instead of court, except where applicable law gives you the right to bring a claim in court or prohibits arbitration.

Unless prohibited by law, disputes will be handled individually and not as a class action, collective action, representative action, private attorney general action, or consolidated proceeding. You and Papsoo waive the right to a jury trial to the fullest extent permitted by law.

This arbitration and class action waiver section is intended to be interpreted broadly and to apply to claims arising out of or relating to Papsoo, these Conditions of Use, products, services, orders, accounts, sellers, delivery, privacy, marketing, or transactions.

22. Governing law and jurisdiction

To the fullest extent permitted by law, these Conditions of Use and any dispute involving Papsoo are governed by the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-law principles.

Where court action is permitted, you agree that the state or federal courts located in Florida will have jurisdiction, unless applicable law requires another venue.

23. Changes to Papsoo and these terms

Papsoo may update, change, suspend, discontinue, or remove products, services, website features, seller programs, policies, prices, content, or these Conditions of Use at any time.

If we update these terms, the updated version will be posted on this page with a new effective date. Your continued use of Papsoo after updates are posted means you accept the updated terms, to the extent permitted by law.

Effective date: June 1, 2026

24. Contact Papsoo

If you have questions about these Conditions of Use, your account, an order, a marketplace issue, or a seller matter, contact Papsoo Support.

You can contact us through the Contact page.